Upon receiving your order confirmation email, please allow 1 to 3 business days (excluding weekends and holidays) for order processing. You will receive a notification once your order has been shipped.

Possible Delays

While we strive to fulfill orders promptly, please understand that potential delays may occur due to factors such as high order volumes or issues with postal services. Please note that such delays are beyond our control.

Shipping Restrictions

Currently, we only ship within the United States and Canada. We apologize for any inconvenience this may cause.

Order Status

Once your order has been shipped, you will receive an email notification containing a tracking number. Please allow up to 48 hours for the tracking information to become available.

If Your Order is Delayed

If you haven't received your order within seven days of receiving your shipping confirmation email, please don't hesitate to reach out to us at support@olive-seed.com. Kindly provide your name and order number, and we will promptly investigate the status of your shipment.